How can we help you?

Fraser Island has an incredible history and there is a lot of hidden culture here that not many visitors get to discover. Having ran tours to the island for 10 years we are extremely passionate about making sure our guests get to discover the true K’gari – Fraser Island.

Our audio guides share with you the stories of the land. Discover what is so sacred about Indian Head, which lake is the deepest, how many colours there are in the Rainbow Beach coloured sands and why K’gari is more commonly known as Fraser Island. One of our legendary guides will have you immersed in the stories of Fraser as you drive through the towering rainforest and along the scenic 75 mile beach.

Once you land at Hook Point on the southern end of island the retreat is a 40 minute drive north up the beach. You will come into a 40km zone and Second Valley Eurong is the second turn off after from the beach. If you have gone to Eurong you have gone too far. Turn around, come south about 200m and as you turn into the village we are the first place on the right hand side. If you are coming from Wangoolba Creek or Kingfisher, follow signs for Eurong and take a right when you hit the beach. 

In short, yes! You can only traverse the island with a 4WD or your own two feet. Your options are to hire a 4WD, to join a tour from the mainland or book the Fraser Island taxi service if you would like to walk some of the island. Give us a call and we can help you work out what is best for you.

No we don’t sorry and that because our experiences are for 18 years plus.

If you are joining us on a tour there can be uo to 8 people in each 4WD.

If you are hiring a car from us it’s a maximum of 5 people which gives you plenty of space in the back for your luggage.

Yes! We make sure you have all the gear when sending you off on your adventures. Our recovery gear includes snatch straps, maxtrax and a tyre pressure gauge. If you need anything more than this you need our help to which is why we also give you with a list of contact numbers to call if you need some assistance.

Our Depot located at 3 Sanders Street, Noosaville. 

Pick up times are designated depending on the high tides of the morning.

Drop off is 5pm or before last light, depending on the tides and agreed in your hire car agreement.

Driving any vehicle requires safe practises regardless of whether you are on a road or on sand. 4WD can be technical and there are different skills involved compared to normal 2WD on roads. Our team are dedicated to making sure that you are given a thorough safety briefing before hiring one of our vehicles. We will show you a safety video, go through how the vehicle works and what to do if you get stuck in sand. However, it is down to you the driver to ensure that you are following all safety precautions when driving and concentrating at all times. 

Our hire vehicles are in constant 4WD and have been rated as one of Australia’s most reliable and safe vehicles, the Toyota 80 series. You are also in constant contact with your guide via walkie talking and are never more than 500m behind the lead vehicle. So rest easy little traveller, we’ll look out for you on your island adventure.

If you don’t think self driving is for you then we recommend that you check out our a guided tours to the island.

Nope! None of our vehicles have air-conditioning. We like to wind our windows down and enjoy the fresh, sea breeze. It’s much better for you anyways and our planet! 

Ring our super friendly and helpful team on +61 487 333 606 or pop them an email to hello@kgarifraserisland.com.au. We’re always super happy to help!

Nothing really but you should be aware that driving on K’gari Fraser Island can be tricky and it’s certainly not for the inexperienced driver. You don’t have to have driven on sand before to have a go but you do need to be sensible when it comes to recognising the limits of your experience and book the right type of experience for you. If you are a complete novice we recommend booking a guided tour with us. If you are a confident road tripper our self-guided 4WD and Accommodation packages are perfect for you!

GUIDED K’GARI FRASER ISLAND TOURS

Booking a tour is by far the safest way to experience the island. It offers you the chance to drive or be driven. With a guide leading the way you’ll have all the fun without any of the worry. We supply all the 4WD’s on our tours and our fleet is made up of the ever-reliable Toyota Landcruisers. Fully automatic and geared up for sand driving they are perfectly suited to be put through the challenges of driving on K’gari (Fraser Island). 

If you have a full/open drivers licence, are over 21 and passed your driving test more than 12 months ago you can drive one of our 4WD’s on tour. You need to have the Photo ID Card Licence with you and if your licence is not written in English or states ‘Drivers Licence’ on it in English you will need to provide an international translation.

SELF-DRIVE K’GARI FRASER ISLAND EXPERIENCES 

If you hire a 4WD from us or any other hire car company your hire 4WD will be more than capable of handling the terrrain. You can choose between auto and manual though personally we are a fan of auto if you’re a novice, that’s why we only hire automatic landcruisers. they just make driving on K’gari Fraser Island so much easier. You must be over 25 to hire a 4WD and be very confident at handling a big car. It’s really not hard if you’ve been driving for years and take on all the instruction that your given at the briefing.

If you have your own 4WD it’s worth making sure that it is capable of driving on the island. Just because it is 4WD doesn’t necessarily mean that it will be able to handle all the different terrains on the island. It needs to have a decent amount of clearance, have tyres that you can let down to 20-24psi (no low profiles), and have low range. AWD (All Wheel Drives) are not suitable!

THE LAW

You must have your physical licence with you as it is illegal to drive in Queensland without having your licence. If the police do stop you for any reason on K’gari Fraser Island fines so please, slow down, wear your seat belt and avoid spending any of your holiday money on fines. 

Yeah you can, but not on a tour or in a hire car as the West Coast of the island is very tricky to navigate and help is a long way away. You can drive to Kingfisher Resort (which is on the west side) with one of our hire vehicles but the rest of the west coast of Fraser Island is either mangroves or super challenging so it’s best to avoid it if you are new to 4WD on the island.

From Hook Point – Navigate your way up the Eastern Beach to Poyungan Rocks located between Eurong and Happy Valley.

From Kingfisher – Navigate your way through to the Eastern Beach via Cornwalls Break Road to Poyungan Rocks located between Eurong and Happy Valley.

Just south of the rocks you will see a lonely palm tree next to a driveway, this marks the entrance to The Haven – it is sign posted so you’ll know you are in the right spot!

Unless you have a Telstra signal you won’t get much out here so it’s worth copying and pasting these directions or having your booking confirmation saved to your phone if you can’t access Google maps.

Yes! You can only get around the island with a 4WD or on your own two feet. Your options are to hire a 4WD, to join a tour from the mainland or book the Fraser Island taxi service if you would like to walk some of the island. Give us a call and we can help you work out what is best for you.

When planning a trip to K’gari Fraser Island with your family, it’s important to be aware of the presence of dingoes, as they are a part of the island’s natural environment. While kids aged 7 and older tend to get the most out of the experience, the long, sometimes rugged drives around the island can make the trip difficult, especially for younger children. Families with kids may find that the experience is either a hit or miss, as some children love it, while others may not enjoy it as much. Given the expense and logistics of the trip, we recommend waiting until your kids are a bit older to ensure everyone has a more enjoyable and rewarding experience on K’gari Fraser Island!

One of the main attractions for coming to K’gari Fraser Island is the 4WD experience. Being the largest sand island in the world means there is a lot of driving involved to get to the different lakes and creeks around the island. Whilst we don’t provide any experiences for families with little ones we do not recommend hiring a 4WD if you have children under the ages of 3 years old unless you are highly experienced. The inland tracks can be very bumpy and the kids either love it or hate it. You also need to be super aware of Dingoes.

If you are booking a tour we only pick up and drop off from Rainbow Beach, but if you have your own 4WD you are free to use both barge entry/exit points.

If you are hiring one of our 4WD’s it must be picked up and returned to Noosa. If you are booking a tour we only pick up and drop off from Noosa or Rainbow Beach, but if you have your own 4WD you are free to use both barge entry/exit points.

The magic of The Haven is that it’s a secluded little pocket in paradise so there is no restaurant within walking distance of the Haven. The closest option is located in Eurong, just a 10-minute drive south or at Happy Valley which is a 10-minute drive north but we strongly reccommend not driving on the beach at night.

You can use your CPAP machine, however, we cannot guarantee that our power will remain on overnight as out solar and battery system can go down.

Yes, we have refrigeration available to safely store insulin during your trip. Your health and comfort are our priority!

Super close! No more than 100 meters from 75 mile beach and there are beautiful sea views to be seen from the Haven.

Although we are situated centrally on K’gari Fraser Island, the nearest sight is Lake Wabby which is 5km up the beach. This is the only sight that is walkable. You need a 4WD or to organise with Fraser Island Taxi Service to take you to the sights on the island.

Yeah! You can book both properties at The Haven, which are located right next to each other. Together, they can accommodate up to 9 guests in total. It’s so awesome to have the whole place to yourselves too!

Yes, you can enjoy a campfire at The Haven on K’gari (Fraser Island). However, you’ll need to bring your own firewood, ensure the fire is attended at all times, and keep it to a moderate size to ensure safety and preserve the environment.

K’gari Fraser Island has some of the freshest water in the world!! Please don’t bring along plastic bottles, we pick so many up off the beach and with only around 20% actually being recycled it is a dam shame to use them. Bring along your reusable water bottle and drink up the beautiful water this island has to offer!

The best way to book is always to BOOK DIRECT! Let’s face it, we all know how it works, the farmer gets shafted by the supermarket, the factory gets screwed by the retailer and travel is no different; the supplier gets shafted by the travel agent.

Now that’s not to say that BOOKING WITH A TRAVEL AGENT is always a bad thing. If you are planning a big trip around Australia we would 100% advise using a good travel agent. The problem is, good travel agents are hard to find, they don’t get rated like tour operators do. You’ll be lucky to find a few google or facebook reviews on travel agents. This is why we have put together a list of great travel agents to help get you started.

It’s also worth noting that booking direct with us also gives you a few more bonuses when it comes to terms and conditions of booking. If you book directly you are subject to our terms and conditions which allow you to change your travel date 2 times FREE of charge (unless you are within 10 days of your travel date.

TOURS 

ABSOLUTELY EVERYTHING is included when you book a tour with us. The only additional costs you may choose to budget for is for some beers, or the purchase of a souvenir or 2 or for an ice cream from the island shop. 

ACCOMMODATION 

When you just book accommodation on the island you need to budget for all the other things you need during your stay. You will need food, beers, a 4WD, a vehicle access permit, a return barge ticket, fuel, clothes and a fully stocked beach bag.

4WD HIRE 

All our 4WD hire options include permits, barge transfers and recovering gear. If you book a 4WD hire and accommodation package to K’gari Fraser Island we also include an audio guide.

Let’s talk about the weather… it’s a bugger when it rains on your holidays we know that but we also know from years of experience that you can have so much fun in the rain. The rain brings the wildlife out and brings life to all the plants on the island. It fills up our lakes and hardens our tracks. We just love rain on Fraser and will help you plan an amazing itinerary that takes the weather, tides and season into consideration. 

If the weather is really bad, and by really bad we mean cyclonic conditions and it is just unsafe to travel to the island we will most certainly contact you to arrange postponing your trip or refunding your deposit.

Please see our full terms and conditions for our full bad weather policy.

There is a small fuel station in Eurong, Happy Valley, Cathedral Beach, Kingfisher Bay and Orchid Beach where you can fill up but it is more expensive then the mainland fuel prices and we recommend that you have a full tank before coming to the island.

If you absolutely need service on the island, Telstra offers the best chance of connection, though it’s not always reliable. That said, it’s a great opportunity to fully disconnect and immerse yourself in the beauty of the island!

During your time on K’gari Fraser Island, you’ll have the chance to encounter a wide variety of wildlife in their natural environment. The island is home to wild dingoes, goannas, and a diverse range of bird species, with migrating whales visible from July to October. Snakes and spiders are also common sightings on the island, so it’s important to stay alert while exploring. Whether you’re observing birds in flight, watching a goanna basking in the sun, or spotting a whale off the coast, it’s an unforgettable experience to see these animals in the wild, far from a zoo.

Our Glamping and Beach Cabin options at Beachcamp is safely situated within the Dingo Fence so you can relax and enjoy your time here. There is a black gate that surrounds the community and we have our own private access to the beach if you want to walk down there. You will drive over an electric cattle grid when you enter the “dingo safe” area.

Our Camping options can be set up inside or outside the the dingo fence.

Lake Wabby is situated 5km up the beach from us and is a 2km walk inland to get to. Lake McKenzie and Lake Birrabeen are around a 45-1 hour drive inland to get to.

Super close! No more then 100 meters from 75 mile beach and there are beautiful sea views to be seen from Beachcamp Retreat.

Eurong is just a 5-minute walk away, where you’ll find a resort, restaurant, pub, and bakery. The closest natural attraction is Lake Wabby, located just a few kilometers down the beach.

Yes! We often get guests booking the whole retreat out for their families and it is the perfect spot to have a get together! We offer 10% off when you book all the tents for 3 nights or more. Give us a call if you want to know more about our group accommodation. Sleeps a max of 44. 

Lake McKenzie & Lake Birrabeen are two of the most beautiful lakes on the island. It is highly recommended to take the SUPS to either (or both!) and to enjoy the serenity they have to offer. You could also take them in to Lake Allom and Lake Boomanjin but we recommend not taking them to Lake Wabby due to the 2km walk inland to get to the lak.

Eli Creek is known as the lazy river of Fraser Island. She pumps out 4 million litres of fresh water in to the ocean every hour. It is the perfect place to float down and to take in the peaceful surroundings. The adults will love it just as much as the kids!

Once you land at Hook Point on the southern end of island the retreat is a 40 minute drive north up the beach. You will come into a 40km zone and Second Valley Eurong is the second turn off after from the beach. If you have gone to Eurong you have gone too far. Turn around, come south about 200m and as you turn into the village we are the first place on the right hand side. If you are coming from Wangoolba Creek or Kingfisher, follow signs for Eurong and take a right when you hit the beach. 

We have plenty of parking at The Haven for all of our guests 4WD’s. We just ask that you disingage 4WD when driving on our gorgeous grass.

The kitchens in each of the houses at THe Haven are fully equipped with: 

• Gas stove top/oven
• Fridge/freezer
• BBQ
• Pots/pans
• Plates, bowls, cups, glasses
• Tupperware
• Chopping Boards 
• Utensils 
• Tea, Coffee, Sugar, Salt, Pepper, Olive Oil and a small complementary milk 

The Haven runs off solar power so we kindly ask that all guests are conscious of their power usage. This is why you wont find any kettles, toasters or microwaves in our kitchens but not to worry, we have whistling kettles, stove top toasters and coffee plungers. We advise planning your meals around not having an oven or microwave.

We provide eco-friendly Shampoo, Conditioner and body wash as the facility is on a sceptic and water treatment system so we are conscious about what we put back out in to the environment. Toothpaste is fine so please bring that, we but we kindly ask that you use our toiletries provided to help us look after this beautiful island and our environment as a whole.

Nope! All hotel linens are provided in the tents which includes your bottom sheets, top sheets, doona/duvet cover, pillows and pillow cases. Blankets and hot water bottles are provided through the winter months.

Yes, we do! Our Glamping Tents are equipped with pedestal fans, and our Beach Cabins have ceiling fans, complemented by a refreshing ocean breeze. However, we don’t have air conditioning due to the eco retreat’s location and our commitment to an off-grid power system. We focus on providing a sustainable and comfortable experience for our guests.

Yes! We’re super lucky to be able to have a camp fire at the Eco Retreat and it is free for you to use. We supply firewood and marshmallows. YUM!

Of course running off Solar means that we have to rely heavily on the the sun shining, which being in Australia is pretty consistent! However, those rainy days can affect our power but we do have a back up generator that we put on so there is always power.

Ring our super friendly and helpful team on +61 487 333 606 or pop them an email to hello@kgarifraserisland.com.au. We’re always super happy to help!

From Hook Point – Navigate your way up the Eastern Beach to Poyungan Rocks located between Eurong and Happy Valley.

From Kingfisher – Navigate your way through to the Eastern Beach via Cornwalls Break Road to Poyungan Rocks located between Eurong and Happy Valley.

Just south of the rocks you will see a lonely palm tree next to a driveway, this marks the entrance to The Haven – it is sign posted so you’ll know you are in the right spot!

Unless you have a Telstra signal you won’t get much out here so it’s worth copying and pasting these directions or having your booking confirmation saved to your phone if you can’t access Google maps.

No, the Haven at Poyungan is located outside the Dingo Fence, and as a result, families with children under 18 are not permitted to stay at this accommodation. Guests in this area must take extra caution due to the presence of wild dingoes, ensuring the safety of all family members.

Our Glamping and Beach Cabin options at The Eco Retreat are safely situated within the Dingo Fence so you can relax and enjoy your time here. There is a black gate that surrounds the community and we have our own private access to the beach if you want to walk down there. You will drive over an electric cattle grid when you enter the “dingo safe” area.

The magic of The Haven is that it’s a secluded little pocket in paradise so there is no restaurant within walking distance of the Haven. The closest option is located in Eurong, just a 10-minute drive south or at Happy Valley which is a 10-minute drive north but we strongly reccommend not driving on the beach at night.

You can use your CPAP machine, however, we cannot guarantee that our power will remain on overnight as out solar and battery system can go down.

Super close! No more than 100 meters from 75 mile beach and there are beautiful sea views to be seen from the Haven.

Although we are situated centrally on K’gari Fraser Island, the nearest sight is Lake Wabby which is 5km up the beach. This is the only sight that is walkable. You need a 4WD or to organise with Fraser Island Taxi Service to take you to the sights on the island.

Yeah! You can book both properties at The Haven, which are located right next to each other. Together, they can accommodate up to 9 guests in total. It’s so awesome to have the whole place to yourselves too!

Yes, we do! Both houses are equipped with pedestal fans complemented by a refreshing ocean breeze. However, we don’t have air conditioning due to the Haven’s location and our commitment to an off-grid power system. We focus on providing a sustainable and comfortable experience for our guests.

Yes, you can enjoy a campfire at The Haven on K’gari (Fraser Island). However, you’ll need to bring your own firewood, ensure the fire is attended at all times, and keep it to a moderate size to ensure safety and preserve the environment.

Our two kitchens are fully equipped with everything you need for your visit to us. We have two gas BBQ’s, two gas hobs, plates, cups and cutlery, chopping boards and knives, pots and pans and two fridge/freezers plus plenty of cupboard storage.

We have 7 Glamping Tents at the Eco Retreat where we stay with our tour groups and these can be made up as King, Twins, Triple or Quad rooms. It is an additional $300 to book a private Glamping Tent for 2 nights which can be added to any 3 day tour.

K’gari Fraser Island has some of the freshest water in the world!! Please don’t bring along plastic bottles, we pick so many up off the beach and with only around 20% actually being recycled it is a dam shame to use them. Bring along your reusable water bottle and drink up the beautiful water this island has to offer!

TOURS 

ABSOLUTELY EVERYTHING is included when you book a tour with us. The only additional costs you may choose to budget for is for some beers, or the purchase of a souvenir or 2 or for an ice cream from the island shop. 

ACCOMMODATION 

When you just book accommodation on the island you need to budget for all the other things you need during your stay. You will need food, beers, a 4WD, a vehicle access permit, a return barge ticket, fuel, clothes and a fully stocked beach bag.

4WD HIRE 

All our 4WD hire options include permits, barge transfers and recovering gear. If you book a 4WD hire and accommodation package to K’gari Fraser Island we also include an audio guide.

Mosquitos are about but they are few and far between on the east side of the island where our Eco Retreat and Haven are located. March Flies are pretty persistent on the island during the summer month though so it’s always best to bring insect repellent!

At the Eco Retreat, we don’t have Wi-Fi available for guests, it’s a place to enjoy a digital detox. We encourage our guests to embrace the opportunity to fully disconnect, relax, and enjoy the peaceful surroundings.. It’s a great time to unwind, socialise with new and old friends and immerse yourself in nature without the distractions of the digital world. 

At the Haven we do offer guests WIFI but we do still encourage you to step away from your phone, shut down the laptop your time in paradise.

All bookings for tours, accommodation and 4WD hire cancelled will incur a 10% non refundable admin charge regardless of notice given.

• 22 to 30 days = 20% (of total price) cancellation fee
• 15 to 21 days = 40% (of total price) cancellation fee
• 8 to 14 days = 60% (of total price) cancellation fee
• 0 to 7 days = 100% (of total price) cancellation fee

Super close! No more then 100 meters from 75 mile beach and there are beautiful sea views to be seen from Beachcamp Retreat.

Yes! We often get guests booking the whole retreat out for their families and it is the perfect spot to have a get together! We offer 10% off when you book all the tents for 3 nights or more. Give us a call if you want to know more about our group accommodation. Sleeps a max of 44. 

Booking Tips for Tours, Accommodation and 4WD Hire
Our busiest season runs from October to April, as well as School Holidays of course so we strongly recommend booking as early as possible during these months to avoid disappointment.

• If you have a specific date in mind, we advise booking at least 60 days in advance.
• If you’re a bit more flexible, booking 14-30 days in advance should be sufficient.
• For spontaneous travelers or last-minute planners, feel free to check availability closer to your desired date. You can even add yourself to our waitlist or message us on WhatsApp if the trip is booked – we might just have a sneaky seat up our sleeve!

For any queries or if a trip is fully booked online, don’t hesitate to give us a call or send us a message—we’ll do our best to assist!

We have plenty of parking at The Haven for all of our guests 4WD’s. We just ask that you disingage 4WD when driving on our gorgeous grass.

There are a couple of different ways to get to Fraser Island. If you are doing a tour with us, you just need to get to Noosa or Rainbow Beach and we take care of the logistics of getting to the island.

FRASER ISLAND FROM NOOSA 

If you are working out how to get to Fraser Island from Noosa or the Sunshine Coast you have a couple of choices. You can take the beach scenic route, or the road scenic route. To go the beach you will need to head out of Noosa through Tewantin and cross the Noosa River Ferry. Head north to Rainbow Beach. Make sure the tide is low and take Leisha Track around the back of Double Island Point headland. If you are heading up the road, simply punch Rainbow Beach Inskip Point in your GPS and follow the directions.

FRASER ISLAND FROM RAINBOW BEACH 

Fraser Island is just a stone’s throw away from Rainbow beach and getting to the island from Rainbow Beach is easy. Simply take the 15 minute drive out to Inskip Point and catch the Manta Ray Barge. Make sure you pick up your barge ticket from the Fraser Island barge ticket office and check that the tide is low before you head off to Fraser Island from Rainbow Beach.

FRASER ISLAND FROM HERVEY BAY 

When getting to Fraser Island from Hervey Bay it’s important to be early. The barge leaves from River Heads and is always on time. Allow 40 minutes to do the 25 minute drive out from Hervey Bay to River Heads Barge landing. You have 2 options when taking this barge, it’s best to book Wangoolba Creek landing when you are staying with us.

Ring our super friendly and helpful team on +61 487 333 606 or pop them an email to hello@kgarifraserisland.com.au. We’re always super happy to help!

The best way to book is always to BOOK DIRECT! Let’s face it, we all know how it works, the farmer gets shafted by the supermarket, the factory gets screwed by the retailer and travel is no different; the supplier gets shafted by the travel agent.

Now that’s not to say that BOOKING WITH A TRAVEL AGENT is always a bad thing. If you are planning a big trip around Australia we would 100% advise using a good travel agent. The problem is, good travel agents are hard to find, they don’t get rated like tour operators do. You’ll be lucky to find a few google or facebook reviews on travel agents. This is why we have put together a list of great travel agents to help get you started.

It’s also worth noting that booking direct with us also gives you a few more bonuses when it comes to terms and conditions of booking. If you book directly you are subject to our terms and conditions which allow you to change your travel date 2 times FREE of charge (unless you are within 10 days of your travel date.

Let’s talk about the weather… it’s a bugger when it rains on your holidays we know that but we also know from years of experience that you can have so much fun in the rain. The rain brings the wildlife out and brings life to all the plants on the island. It fills up our lakes and hardens our tracks. We just love rain on Fraser and will help you plan an amazing itinerary that takes the weather, tides and season into consideration. 

If the weather is really bad, and by really bad we mean cyclonic conditions and it is just unsafe to travel to the island we will most certainly contact you to arrange postponing your trip or refunding your deposit.

Please see our full terms and conditions for our full bad weather policy.

Lake McKenzie & Lake Birrabeen are two of the most beautiful lakes on the island. It is highly recommended to take the SUPS to either (or both!) and to enjoy the serenity they have to offer. You could also take them in to Lake Allom and Lake Boomanjin but we recommend not taking them to Lake Wabby due to the 2km walk inland to get to the lak.

Eli Creek is known as the lazy river of Fraser Island. She pumps out 4 million litres of fresh water in to the ocean every hour. It is the perfect place to float down and to take in the peaceful surroundings. The adults will love it just as much as the kids!

Ring our super friendly and helpful team on +61 487 333 606 or pop them an email to hello@kgarifraserisland.com.au. We’re always super happy to help!

Yeah you can, but not on a tour or in a hire car as the West Coast of the island is very tricky to navigate and help is a long way away. You can drive to Kingfisher Resort (which is on the west side) with one of our hire vehicles but the rest of the west coast of Fraser Island is either mangroves or super challenging so it’s best to avoid it if you are new to 4WD on the island.

Our Stand-Up Paddleboards are strictly for use in the freshwater lakes only and are not permitted for use in the sea. This ensures your safety, as sea conditions can be unpredictable.

Additionally, the paddleboards are exclusively for our tour groups and are not available for individual or outside use. This helps us maintain the quality and safety of the equipment for all guests.

When it comes to the wild you have to have your wits about you. Fraser Island is an amazing place but it doesn’t come without it’s dangers.

DRIVING

Driving any vehicle requires safe practises regardless of where you are driving and we do everything we can to make sure that our adventures together are as safe as possible. You are given very comprehensive instruction and if you are travelling on a tour with us your tour guide will guide you every step of the way. 

WILDLIFE

Australia is home to many a dangerous animal and Fraser Island is home to a few of Australia’s most dangerous but don’t freak out, you hardly see them. With plenty of inaccessible bush land you’ll be lucky if you spot a snake or spider. You will most probably see some Dingoes but don’t worry about these guys. Following a few simple rules will keep you safe and they are just amazing to see in their natural environment, beats seeing them in a zoo that’s for sure!

WATER SPORTS 

It’s always important to be safe in the water. If you are not a confident swimmer stay in the shallows and never swim in the ocean on K’gari Fraser Island! There are so many rips and so many sharks it’s really not worth it, make the most of the freshwater lakes whilst you can!

There is a small shop in Eurong, Happy Valley, Cathedral Beach, Kingfisher Bay and Ordchid Beach that offers a small selection of fresh and dry foods, confectionery, alcohol and tobacco and souvenirs – all the essentials for a little island shopping. We do advise that you purchase your food from the mainland though as it will be cheaper for you.

There are no buses on Fraser Island but there is a taxi service run by our wonderful friends Steve & Lisa. Please get in touch with them directly to sort out transport if you are planning not to hire a 4WD.

Lake Wabby is situated 5km up the beach from us and is a 2km walk inland to get to. Lake McKenzie and Lake Birrabeen are around a 45-1 hour drive inland to get to.

Super close! No more then 100 meters from 75 mile beach and there are beautiful sea views to be seen from Beachcamp Retreat.

Eurong is just a 5-minute walk away, where you’ll find a resort, restaurant, pub, and bakery. The closest natural attraction is Lake Wabby, located just a few kilometers down the beach.

There is some walking, but not a massive amount. The longest walk is roughly 45 minutes (one way and only on a 3 Day Tour), at a relaxed pace so you can enjoy the scenery. We do recommend comfortable footwear, but hiking boots are not 100% necessary so if you don’t have any don’t worry.

If you are hiking the island then 100% you need hiking boots.

In short, yes! You can only traverse the island with a 4WD or your own two feet. Your options are to hire a 4WD, to join a tour from the mainland or book the Fraser Island taxi service if you would like to walk some of the island. Give us a call and we can help you work out what is best for you.

Along with its natural beauty, Fraser Island also has some natural dangers and if you don’t know what your doing it can be an unforgettable experience for the wrong reasons. However, a guided tour is definitely the safest way to see the wonders of Fraser Island and all our guides are fully educated about Australia’s wildlife and what to look out for to keep you safe. They are also very experienced drivers, specialising in 4WD driving on rough terrain and all have current certificates, licenses and first aid skills.

There are a couple of different ways to get to Fraser Island. If you are doing a tour with us, you just need to get to Noosa or Rainbow Beach and we take care of the logistics of getting to the island.

FRASER ISLAND FROM NOOSA 

If you are working out how to get to Fraser Island from Noosa or the Sunshine Coast you have a couple of choices. You can take the beach scenic route, or the road scenic route. To go the beach you will need to head out of Noosa through Tewantin and cross the Noosa River Ferry. Head north to Rainbow Beach. Make sure the tide is low and take Leisha Track around the back of Double Island Point headland. If you are heading up the road, simply punch Rainbow Beach Inskip Point in your GPS and follow the directions.

FRASER ISLAND FROM RAINBOW BEACH 

Fraser Island is just a stone’s throw away from Rainbow beach and getting to the island from Rainbow Beach is easy. Simply take the 15 minute drive out to Inskip Point and catch the Manta Ray Barge. Make sure you pick up your barge ticket from the Fraser Island barge ticket office and check that the tide is low before you head off to Fraser Island from Rainbow Beach.

FRASER ISLAND FROM HERVEY BAY 

When getting to Fraser Island from Hervey Bay it’s important to be early. The barge leaves from River Heads and is always on time. Allow 40 minutes to do the 25 minute drive out from Hervey Bay to River Heads Barge landing. You have 2 options when taking this barge, it’s best to book Wangoolba Creek landing when you are staying with us.

Ring our super friendly and helpful team on +61 487 333 606 or pop them an email to hello@kgarifraserisland.com.au. We’re always super happy to help!

Yes! You can only get around the island with a 4WD or on your own two feet. Your options are to hire a 4WD, to join a tour from the mainland or book the Fraser Island taxi service if you would like to walk some of the island. Give us a call and we can help you work out what is best for you.

When planning a trip to K’gari Fraser Island with your family, it’s important to be aware of the presence of dingoes, as they are a part of the island’s natural environment. While kids aged 7 and older tend to get the most out of the experience, the long, sometimes rugged drives around the island can make the trip difficult, especially for younger children. Families with kids may find that the experience is either a hit or miss, as some children love it, while others may not enjoy it as much. Given the expense and logistics of the trip, we recommend waiting until your kids are a bit older to ensure everyone has a more enjoyable and rewarding experience on K’gari Fraser Island!

One of the main attractions for coming to K’gari Fraser Island is the 4WD experience. Being the largest sand island in the world means there is a lot of driving involved to get to the different lakes and creeks around the island. Whilst we don’t provide any experiences for families with little ones we do not recommend hiring a 4WD if you have children under the ages of 3 years old unless you are highly experienced. The inland tracks can be very bumpy and the kids either love it or hate it. You also need to be super aware of Dingoes.

Although we are situated centrally on K’gari Fraser Island, the nearest sight is Lake Wabby which is 5km up the beach. This is the only sight that is walkable. You need a 4WD or to organise with Fraser Island Taxi Service to take you to the sights on the island.

K’gari Fraser Island has some of the freshest water in the world!! Please don’t bring along plastic bottles, we pick so many up off the beach and with only around 20% actually being recycled it is a dam shame to use them. Bring along your reusable water bottle and drink up the beautiful water this island has to offer!

You are strongly advised to NOT swim on Fraser Island due to the extremely strong rip tides, jellyfish and those big old sharks. Please do not swim when you are staying with us at Beachcamp. There are plenty of lovely freshwater lakes that are perfectly safe to swim in.

Mosquitos are about but they are few and far between on the east side of the island where our Eco Retreat and Haven are located. March Flies are pretty persistent on the island during the summer month though so it’s always best to bring insect repellent!

K’gari Fraser Island is home to some of the most beautiful, freshwater lakes in the world which are all safe to swim in. Only a few lakes are home to some wildlife but nothing that is going to hurt you.

There is a small fuel station in Eurong, Happy Valley, Cathedral Beach, Kingfisher Bay and Orchid Beach where you can fill up but it is more expensive then the mainland fuel prices and we recommend that you have a full tank before coming to the island.

If you absolutely need service on the island, Telstra offers the best chance of connection, though it’s not always reliable. That said, it’s a great opportunity to fully disconnect and immerse yourself in the beauty of the island!

At the Eco Retreat, we don’t have Wi-Fi available for guests, it’s a place to enjoy a digital detox. We encourage our guests to embrace the opportunity to fully disconnect, relax, and enjoy the peaceful surroundings.. It’s a great time to unwind, socialise with new and old friends and immerse yourself in nature without the distractions of the digital world. 

At the Haven we do offer guests WIFI but we do still encourage you to step away from your phone, shut down the laptop your time in paradise.

There is no doctor on the island, but we are fully equipped with a first aid kit to handle minor injuries. In the event of a severe emergency, arrangements can be made for an airlift to the nearest medical facility. Your safety is our priority, and we’re prepared to assist in any way necessary.

During your time on K’gari Fraser Island, you’ll have the chance to encounter a wide variety of wildlife in their natural environment. The island is home to wild dingoes, goannas, and a diverse range of bird species, with migrating whales visible from July to October. Snakes and spiders are also common sightings on the island, so it’s important to stay alert while exploring. Whether you’re observing birds in flight, watching a goanna basking in the sun, or spotting a whale off the coast, it’s an unforgettable experience to see these animals in the wild, far from a zoo.

We know planning the perfect trip can be a bit overwhelming, so let us tell you why Drop Bear’s K’gari Adventures is hands-down the best choice for your K’gari (Fraser Island) getaway.

What Makes Us Different?

• Beachfront Bliss: Imagine waking up to the sound of waves crashing on 75 Mile Beach. At our Eco Retreat, you’ll stay right on the sand—the only tour on K’gari that offers beachfront accommodation.
• No Bunk Beds, Promise! We’re all about comfort here. Whether you’re traveling solo or with mates, you’ll get a cozy spot to rest your head without climbing up and down a bunk.
• All-Inclusive Value: From tasty meals to epic adventures, everything is included in our tours. We’ll feed you well, keep you entertained, and make sure you’re getting more than your money’s worth.
• Meals for Everyone: Vegan? Gluten-free? Just plain picky? No worries—we cater to all dietary needs with delicious, fresh food that’ll fuel your adventures.
• Passionate Crew: Our guides and hosts absolutely love K’gari, and it shows. Their stories, knowledge, and love for the island will leave you inspired (and probably wanting to move here).

Why You’ll Love It Here

• Award-Winning Fun: We’re proud to be the #1 tour and #1 accommodation on K’gari—just check out our reviews on TripAdvisor to see why travelers like you rave about us.
• 4WD Freedom: Want to explore at your own pace? We’ve got 4WD hire with custom itineraries, so you can see the best of K’gari your way.
• Eco-Conscious Adventures: We don’t just show you K’gari—we help protect it. From beach clean-ups to composting, we go the extra mile to keep this island pristine.

Still on the fence? Give us a call—we’re always up for a yarn and happy to answer your questions. Or, check out our glowing reviews to see what others have loved about their Drop Bear experience.

We’d love to show you why your K’gari adventure will be one to remember. 🌴✨

The price you pay for your tour includes EVERYTHING! Food, water, accommodation, camping gear, National Park fees, third party insurance, permits and ferry ticket, vehicle and an extremely awesome and passionate tour guide. The only thing not included is the beers!

Eurong is just a 5-minute walk away, where you’ll find a resort, restaurant, pub, and bakery. The closest natural attraction is Lake Wabby, located just a few kilometers down the beach.

It’s okay if you don’t want to drive on a your tour with us, every pilot needs a good co-pilot to bust out the best tunes and handle walkie talkie communications.

If you are group of 10 or more people then we can arrange a private tour for you. Simply complete an enquiry form on our Contact Us page and we will get back to you with some further detail on how we can tailor the perfect adventure tour to you.

There is some walking, but not a massive amount. The longest walk is roughly 45 minutes (one way and only on a 3 Day Tour), at a relaxed pace so you can enjoy the scenery. We do recommend comfortable footwear, but hiking boots are not 100% necessary so if you don’t have any don’t worry.

If you are hiking the island then 100% you need hiking boots.

Yes! We’re super lucky to be able to have a camp fire at the Eco Retreat and it is free for you to use. We supply firewood and marshmallows. YUM!

Knowing what to pack for your adventure can be a bit of an art. You need to be prepared for all weather conditions when visiting K’gari Fraser Island so it’s always a good idea to bring:

• A small backpack
• Sunglasses
• Hat
• Swim wear
• Warm jumper and a raincoat (for Winter months)
• 1 litre REUSABLE water bottle
• Beach towel
• Sunscreen
• Insect repellent (Nov-Mar)
• Your camera!
• …and any alcohol or snacks you may want (there are shops on the island, but they are very expensive!)

If you are not joining a tour you also need to thing about food, fuel, permits, barge tickets, eski, shade, camping chairs and beach games.

We have emailed you a link to our Safety Video and it’s in your waiver form too. 

You are required to watch the day before embarking on any adventure to K’gari Fraser Island. After you’ve watched the video, you’ll need to sign the waiver linked in your booking portal too. Thank you!

Our 3 Day Tag Along Tours start very Monday, Wednesday and Friday from Noosa and Rainbow Beach.

If you are joining us on a tour there can be uo to 8 people in each 4WD.

If you are hiring a car from us it’s a maximum of 5 people which gives you plenty of space in the back for your luggage.

There’s always an option for you to book a private room but it all depends on availability and as it is a very popular option we advise booking at least 3 months in advance for the best chance of us having availability. 

We understand that sometimes things don’t go as planned, and we do our best to be flexible with pick-up times. However, to ensure a great experience for all our guests, we may need to proceed without you if delays significantly impact the schedule. So please aim to arrive on time!

If you are running late—or if our pick-up is delayed by more than 10 minutes—please don’t hesitate to call or text us at +61 487 333 606. Clear communication helps us keep everything running smoothly and ensures you don’t miss out on the adventure!

We appreciate your understanding and cooperation in making the experience enjoyable for everyone. 🌿

Our groups can accommodate up to 30 people during peak season, spread across 4 vehicles to ensure comfort and space for everyone. In the off-peak season, group sizes are typically around 20 people, creating an even more relaxed and intimate experience.

We carefully manage group sizes to maintain a friendly, enjoyable atmosphere while making the most of your K’gari adventure! 🌿

We unfortunately don’t offer a pick up service from Hervey Bay as it is too far North. There is morning bus that leaves Hervey Bay and gets into Rainbow Beach in time for our tour but note this cannot be guaranteed.

If you want to get to Hervey Bay after your trip you can catch the late afternoon bus from Rainbow Beach that will get you into Hervey Bay early evening.

We pride ourselves on being able to cater for each individual holiday preferences. If you wish to stay longer on the island, then this is something we arrange for you.

Additional costs would include; taxi service/4WD hire, ferry ticket & the extra nights accommodation at our Beachcamp Retreat and possibly car

If you are over 25 years old and have held a driver’s license for more than 3 years then you can hire a 4WD with us.

For the trip, you’ll only need a small weekend bag, and it’s essential to pack light. Please keep your luggage to one bag weighing no more than 10kg.

If you’re being picked up from Noosa and dropped off at Rainbow Beach (or vice versa), we can transfer your larger bags with you free of charge. However, larger bags are not permitted on the tour otherwise. For those starting and returning to Noosa, we also offer free luggage storage at our depot near Noosa.

Please note that we don’t offer a pick-up service from Hervey Bay as it’s too far north. There is a convenient Greyhound bus service connecting Hervey Bay and Rainbow Beach.

Pack light, and we’ll take care of the rest!

Driving any vehicle requires safe practises regardless of whether you are on a road or on sand. 4WD can be technical and there are different skills involved compared to normal 2WD on roads. Our team are dedicated to making sure that you are given a thorough safety briefing before hiring one of our vehicles. We will show you a safety video, go through how the vehicle works and what to do if you get stuck in sand. However, it is down to you the driver to ensure that you are following all safety precautions when driving and concentrating at all times. 

Our hire vehicles are in constant 4WD and have been rated as one of Australia’s most reliable and safe vehicles, the Toyota 80 series. You are also in constant contact with your guide via walkie talking and are never more than 500m behind the lead vehicle. So rest easy little traveller, we’ll look out for you on your island adventure.

If you don’t think self driving is for you then we recommend that you check out our a guided tours to the island.

Most accommodation places will offer free luggage storage or charge a small fee. We also offer free luggage storage at our office depot. 

All of our adventure experiences are for adult children only sorry. 

It’s not for everyone and we recommend that you are between 18 and 40 to get the most enjoyment out of this type of experience. At Drop Bear’s K’gari Adventures, we strive to provide exhilarating experiences for our guests, and we welcome individuals from various age groups. However, it’s important to note that our tours are designed to be physically demanding and feature a jam-packed itinerary.

For the optimal enjoyment and safety of our guests, we have found that the tours are most popular for guests aged between 18 and 40. The nature of our adventures involves a fast-paced schedule, physically challenging activities, and 4WD vehicles with a ground clearance of 60cm, requiring guests to be able to step up and lift themselves into the vehicles.

If you fall outside this age bracket and are considering joining our tour, we kindly ask you to contact us before making an online booking. This will allow us to discuss the specifics of the itinerary, physical demands, and vehicle accessibility to ensure that the tour aligns with your preferences and capabilities.

Our goal is to provide an unforgettable experience for all our guests, and your safety and satisfaction are our top priorities. We appreciate your understanding and cooperation in adhering to this age policy. If you have any questions or concerns, please don’t hesitate to reach out to us. We look forward to the possibility of welcoming you on a Drop Bear’s K’gari Adventure!

We cater for all dietary requirements so whether you’re vegetarian, vegan, dairy free or even a chicken eating vegetarian, we’ve got you covered! You can select your dietary requirement when you go through the booking process.

STOP, HELP! Hey when you are selecting your dietary preferences, spare a thought for our planet. We offer some super tasty vegetarian options that are good for you, help us to reduce our carbon footprint AND great for the planet!

If you wish to bring alcohol along you are most welcome. Please avoid bringing anything in glass as this can break on the journey up to the island and just in case you didn’t the law still applies on island time. 

Nope! None of our vehicles have air-conditioning. We like to wind our windows down and enjoy the fresh, sea breeze. It’s much better for you anyways and our planet! 

You can change your pick up location up to 12 hours before your tour departs! On your booking portal, send us a message with your new pick up location so we can update it and send you a new confirmation. You can check here for pick up times and locations

Not to worry! You can change your pick-up location up to 12 hours before your tour departs. If you are unsure where you will be staying when you make your booking then just select any pick-up point from the list and ring/email when you know.

We only pick up from the main accommodation facilities in Noosa and don’t pick up from residential addresses/Air BnBs. Ring the team and we can check where the nearest pick up location is to where you are staying.

Yes! It’s the perfect way to get a free trip further South to carry on your travels after your tour. Bring all your luggage along when we pick you up and we will transfer it for you to your end destination.

All photos taken on our tours are uploaded to a Google Drive folder, and we’ll email the link directly to all tour guests after the trip. This way, you can easily download and keep all your amazing memories for free!

Being a small business that has weathered many challenges in recent years we are unable to offer discount on our tours and accommodation unless you are booking as a group.

Our price reflects the quality of our tours and discounting would affect this. We put everything in to making sure our product is perfect for our wonderful guests and the cost is as low as it can be without compromising your experience of K’gari. We can assure you that every cent spent goes back into our tours so we can continue to be the best.

Ring our super friendly and helpful team on +61 487 333 606 or pop them an email to hello@kgarifraserisland.com.au. We’re always super happy to help!

Nothing really but you should be aware that driving on K’gari Fraser Island can be tricky and it’s certainly not for the inexperienced driver. You don’t have to have driven on sand before to have a go but you do need to be sensible when it comes to recognising the limits of your experience and book the right type of experience for you. If you are a complete novice we recommend booking a guided tour with us. If you are a confident road tripper our self-guided 4WD and Accommodation packages are perfect for you!

GUIDED K’GARI FRASER ISLAND TOURS

Booking a tour is by far the safest way to experience the island. It offers you the chance to drive or be driven. With a guide leading the way you’ll have all the fun without any of the worry. We supply all the 4WD’s on our tours and our fleet is made up of the ever-reliable Toyota Landcruisers. Fully automatic and geared up for sand driving they are perfectly suited to be put through the challenges of driving on K’gari (Fraser Island). 

If you have a full/open drivers licence, are over 21 and passed your driving test more than 12 months ago you can drive one of our 4WD’s on tour. You need to have the Photo ID Card Licence with you and if your licence is not written in English or states ‘Drivers Licence’ on it in English you will need to provide an international translation.

SELF-DRIVE K’GARI FRASER ISLAND EXPERIENCES 

If you hire a 4WD from us or any other hire car company your hire 4WD will be more than capable of handling the terrrain. You can choose between auto and manual though personally we are a fan of auto if you’re a novice, that’s why we only hire automatic landcruisers. they just make driving on K’gari Fraser Island so much easier. You must be over 25 to hire a 4WD and be very confident at handling a big car. It’s really not hard if you’ve been driving for years and take on all the instruction that your given at the briefing.

If you have your own 4WD it’s worth making sure that it is capable of driving on the island. Just because it is 4WD doesn’t necessarily mean that it will be able to handle all the different terrains on the island. It needs to have a decent amount of clearance, have tyres that you can let down to 20-24psi (no low profiles), and have low range. AWD (All Wheel Drives) are not suitable!

THE LAW

You must have your physical licence with you as it is illegal to drive in Queensland without having your licence. If the police do stop you for any reason on K’gari Fraser Island fines so please, slow down, wear your seat belt and avoid spending any of your holiday money on fines. 

If you are booking a tour we only pick up and drop off from Rainbow Beach, but if you have your own 4WD you are free to use both barge entry/exit points.

If you are hiring one of our 4WD’s it must be picked up and returned to Noosa. If you are booking a tour we only pick up and drop off from Noosa or Rainbow Beach, but if you have your own 4WD you are free to use both barge entry/exit points.

We offer FREE on street parking out the front of Drop Bear HQ in Noosa for our guests joining us on tour or hiring a 4WD. The address is 3 Sanders Street, Noosaville, 4565. 

If you are starting and ending in Rainbow Beach then there is free parking on either Cypress Ave or Spectrum Street near the Shell Petrol Station where we do our pick up at 10am for our tours.

Our Glamping and Beach Cabin options at The Eco Retreat are safely situated within the Dingo Fence so you can relax and enjoy your time here. There is a black gate that surrounds the community and we have our own private access to the beach if you want to walk down there. You will drive over an electric cattle grid when you enter the “dingo safe” area.

You can use your CPAP machine, however, we cannot guarantee that our power will remain on overnight as out solar and battery system can go down.

Yes, we have refrigeration available to safely store insulin during your trip. Your health and comfort are our priority!

We have 7 Glamping Tents at the Eco Retreat where we stay with our tour groups and these can be made up as King, Twins, Triple or Quad rooms. It is an additional $300 to book a private Glamping Tent for 2 nights which can be added to any 3 day tour.

K’gari Fraser Island has some of the freshest water in the world!! Please don’t bring along plastic bottles, we pick so many up off the beach and with only around 20% actually being recycled it is a dam shame to use them. Bring along your reusable water bottle and drink up the beautiful water this island has to offer!

The best way to book is always to BOOK DIRECT! Let’s face it, we all know how it works, the farmer gets shafted by the supermarket, the factory gets screwed by the retailer and travel is no different; the supplier gets shafted by the travel agent.

Now that’s not to say that BOOKING WITH A TRAVEL AGENT is always a bad thing. If you are planning a big trip around Australia we would 100% advise using a good travel agent. The problem is, good travel agents are hard to find, they don’t get rated like tour operators do. You’ll be lucky to find a few google or facebook reviews on travel agents. This is why we have put together a list of great travel agents to help get you started.

It’s also worth noting that booking direct with us also gives you a few more bonuses when it comes to terms and conditions of booking. If you book directly you are subject to our terms and conditions which allow you to change your travel date 2 times FREE of charge (unless you are within 10 days of your travel date.

TOURS 

ABSOLUTELY EVERYTHING is included when you book a tour with us. The only additional costs you may choose to budget for is for some beers, or the purchase of a souvenir or 2 or for an ice cream from the island shop. 

ACCOMMODATION 

When you just book accommodation on the island you need to budget for all the other things you need during your stay. You will need food, beers, a 4WD, a vehicle access permit, a return barge ticket, fuel, clothes and a fully stocked beach bag.

4WD HIRE 

All our 4WD hire options include permits, barge transfers and recovering gear. If you book a 4WD hire and accommodation package to K’gari Fraser Island we also include an audio guide.

Let’s talk about the weather… it’s a bugger when it rains on your holidays we know that but we also know from years of experience that you can have so much fun in the rain. The rain brings the wildlife out and brings life to all the plants on the island. It fills up our lakes and hardens our tracks. We just love rain on Fraser and will help you plan an amazing itinerary that takes the weather, tides and season into consideration. 

If the weather is really bad, and by really bad we mean cyclonic conditions and it is just unsafe to travel to the island we will most certainly contact you to arrange postponing your trip or refunding your deposit.

Please see our full terms and conditions for our full bad weather policy.

You are strongly advised to NOT swim on Fraser Island due to the extremely strong rip tides, jellyfish and those big old sharks. Please do not swim when you are staying with us at Beachcamp. There are plenty of lovely freshwater lakes that are perfectly safe to swim in.

Mosquitos are about but they are few and far between on the east side of the island where our Eco Retreat and Haven are located. March Flies are pretty persistent on the island during the summer month though so it’s always best to bring insect repellent!

The price you pay for your tour includes EVERYTHING! Food, water, accommodation, camping gear, National Park fees, third party insurance, permits and ferry ticket, vehicle and an extremely awesome and passionate tour guide. The only thing not included is the beers!

Most accommodation places will offer free luggage storage or charge a small fee. We also offer free luggage storage at our office depot too.

Yes! It’s the perfect way to get a free trip further North to carry on your travels after your tour. Bring all your luggage along when we pick you up and we will transfer it for you to your end destination.

If you absolutely need service on the island, Telstra offers the best chance of connection, though it’s not always reliable. That said, it’s a great opportunity to fully disconnect and immerse yourself in the beauty of the island!

While we don’t offer tours in other languages, our guides are experienced in working with guests who do speak little English. They’ll do their best to communicate clearly and ensure you have an enjoyable experience. We also recommend using translation apps or tools if needed to help with understanding key information!

At the Eco Retreat, we don’t have Wi-Fi available for guests, it’s a place to enjoy a digital detox. We encourage our guests to embrace the opportunity to fully disconnect, relax, and enjoy the peaceful surroundings.. It’s a great time to unwind, socialise with new and old friends and immerse yourself in nature without the distractions of the digital world. 

At the Haven we do offer guests WIFI but we do still encourage you to step away from your phone, shut down the laptop your time in paradise.

There is no doctor on the island, but we are fully equipped with a first aid kit to handle minor injuries. In the event of a severe emergency, arrangements can be made for an airlift to the nearest medical facility. Your safety is our priority, and we’re prepared to assist in any way necessary.

During your time on K’gari Fraser Island, you’ll have the chance to encounter a wide variety of wildlife in their natural environment. The island is home to wild dingoes, goannas, and a diverse range of bird species, with migrating whales visible from July to October. Snakes and spiders are also common sightings on the island, so it’s important to stay alert while exploring. Whether you’re observing birds in flight, watching a goanna basking in the sun, or spotting a whale off the coast, it’s an unforgettable experience to see these animals in the wild, far from a zoo.